Chloe Symes

Director

About Chloe

Analytical, committed and engaging, Chloe is passionate about creating a better society and working with like-minded colleagues and clients to effect positive change.

Chloe’s depth of experience and ability to shape and deliver all aspects of organisational transformation, be it leadership, governance, culture, organisation design or customer experience, is a rare and highly-sought after skill in today’s fast-changing world.

An ability to think strategically across multiple disciplines underlines Chloe’s success in leading organisations to reimagine business models to ensure they are purpose driven and deliver optimal outcomes for all stakeholders.

Away from work you will find Chloe engaging in her passion for wellbeing. She is an avid reader, practices yoga and meditation, and also loves to stay active through running and cycling.

Experience  |  Highlights

With more than ten years’ experience working with organisations in both the private and public sectors, Chloe has developed an expert skill set to help clients navigate complex transformations with tangible outcomes.

 

Chloe’s recent work includes:
  • Leading a program change team to co-develop and implement new IT systems and websites for Port Phillip Council, recruiting and training an engaged change network, and providing demonstrable measurement of impact, sentiment and sustainability.

  • Assisting National Association of Testing Authorities (NATA) to deliver its Workplace Improvement Project, leading the development of its Leadership Capability Framework and managing the development and delivery of a tailored learning package to address identified capability gaps across NATA’s management.

  • Providing strategic change management guidance to Ambulance Victoria to uplift its analytics and help its leaders and paramedics to understand data and adapt work practices to improve patient service delivery.

  • Managing two high-profile NBN work streams that included development of internal leadership communications and external communications, as well as behavioural change initiatives to enable more effective and strategic management of important organisational and customer data.

  • Developing guidance materials for Family Safety Victoria (FSV) to embed the new Common Risk Assessment Framework into a variety of prescribed and universal services across Victoria, while additionally designing a strategy focused on sustained workforce development and training as part of the FSV Industry Plan.

  • Facilitating and managing performance HR improvement plans, career discussions, end-to-end restructures, and employee relations investigations.

Education | Accreditation | Boards

  • Master of Applied Positive Psychology

  • Bachelor of Business

  • Member of the International Positive Psychology Association

  • Lived Experience Board Member for the Eastern Domestic Violence Services

  • Accredited Mental Health First Aid Officer with Mental Health First Aid International