Category: Our Thinking

How adopting a service system lens can drive meaningful change

Applying a service system lens allows us to see the bigger picture, understand the complex interactions between different parts of the system and the perspectives of different players, and design and implement solutions that lead to positive and lasting change.

Securing affordable primary care for all Australians

Amidst growing cost-of-living pressures, the number of GP clinics bulk billing standard non-concession adult consultations has decreased. In this article, we unpack some of the factors likely contributing to the decrease and explore some of the potential access implications. We hope this will spark curiosity and encourage a conversation about how to ensure that access to primary care remains affordable into the future for all Australians.

Time to tune up your capability framework

Public purpose organisations are constantly navigating complex challenges in their drive to maximise impact and achieve their mission. Regular reviews and updates of your capability framework are essential to ensure alignment with your evolving goals and the changing needs of your stakeholders. How do you know when it’s time to review your organisation’s capability framework?

Two employees discuss organisation design & performance

Unleash your collaboration capital

“Collaboration Capital” is emotional currency used in business. It’s earned through values alignment and delivering on commitments, and depleted by culture clashes and dropping the ball.

Topic spotlight: Asking the ‘Why’ in return-to-office mandates

Mandating that people are physically present doesn’t encourage collaboration, promote connection, or foster a positive culture. Start by asking why a mandate is necessary and target the real problem. Then you can build a culture that truly nurtures collaboration and connection, wherever your team is.

Looking ahead: Precision medicine in the Australian healthcare system

Exciting research into precision medicine promises great improvements in the lives and health of Australians, provided these scientific advancements can be successfully implemented into the health system. Read more to learn about precision medicine, the significant benefits to wellbeing it can unlock, and the difficult conversations we need to have while integrating it into our society.

Three employees in a meeting room together having a discussion

Transformative choices for rethinking your organisation

Many people I know in the public purpose sphere are grappling with budget repair measures and their corresponding impact on operating budgets. There are opportunities to be grasped for those brave enough to use this challenge as a springboard for reimagining their organisational design.​