Delivering lasting outcomes for communities, organisations and citizens
Often involving a completely new idea or approach, transformation is different from other processes in the way it fundamentally changes an entire organisation or service system.
Cube provides expert advice and support for clients who are delivering transformation and implementation initiatives.
Whether you are leading the transformation of a social service system or organisation, or implementing a major change or reform, we partner with you to deliver lasting outcomes for communities, organisations and citizens.
Support at any point of your transformation journey
While every transformation project is different, through experience we know that there are three critical stages to bring any successful transformation to life:
The first stage is to define a clear and unifying vision and strategy for the transformation.
We help clients define and centre their “big idea,”💡
setting their transformation up for success from the beginning.
Learn more about our approach here.
The second stage is to have a clear and detailed transformation plan in place with the right capabilities to execute the plan and secure buy in and support from the workforce and stakeholders to implement the change.
The third stage involves adopting a structured and sustained approach to implementing the transformation with continuous monitoring of risk, measuring of progress and ensuring the right structures are in place.
We lean in to provide support where you need it most, and always partner in a way that scaffolds your transformation and strengthens internal capability to deliver beyond our involvement.
Projects we’re called upon to deliver
Stage 1
Transformation
strategy
“I need to set the course of my transformation”
Reviews and diagnostics of the current state to identify opportunities and challenges
Transformation strategies and roadmaps
Theories of change to guide the transformation
Establishing Transformation Management Offices
Strategic communications to build transformation awareness and understanding
Business cases to secure funding for the transformation
Stage 2
Transformation
design
“I need to get the transformation up and running”
Detailed transformation work planning and design
Stakeholder engagement to secure buy-in from authorisers, funders, workforce, partners, end-users, service providers and communities
Governance frameworks, terms of reference and reporting tools and processes
Evaluation and monitoring frameworks to define and measure transformation outcomes
Workforce analysis and planning
Market segmentation, persona and journey mapping to understand the potential impacts of changes for diverse stakeholder groups and communities
Stage 3
Transformation
implementation
“I need to deliver the transformation successfully”
Future state operating model design
Design and implementation support for new functions, capabilities and teams
Change management support
Workforce and sector capability and capacity building
Project and program management support
Monitoring, measurement and reporting of transformation progress, benefits and outcomes
In-flight stakeholder engagement and communications
Post implementation reviews and lessons learned
Service line lead:
Organisational transformation
Service line lead:
Service system transformation
Our experienced team
Some of our recent transformation and implementation projects
Working with government, academic and service delivery organisations to implement the recommendations of the Royal Commission into Victoria’s Mental Health System, including through new ways of collaborating that centre people with lived experience in the design and delivery of translational research and mental health service delivery.
Supporting the Victorian Government to implement the NDIS, including working alongside the Department of Human Services to map out the strategy for implementing the Scheme through to establishing a work program and running a dedicated Project Management Office to support delivery of the transformation.
Working with the Victorian Curriculum and Assessment Authority to transform the way that the Victorian Certificate of Education and Victorian Certificate of Applied Learning were delivered for students across Victoria during the COVID pandemic.
